Frequently Asked Questions

ParkarSpot is an innovative mobile application that helps you find and book available parking spaces in real-time, completely stress-free.

Open the app, search for your desired destination, choose an available parking spot, select your time and date, and confirm your digital payment. It's that simple!

The app is completely free to download and use. You only pay the listed rate for the parking slots that you securely book.

Open the app, choose a location, select your required time duration, and proceed to confirm your payment securely online.

Yes. Cancellations are allowed up to 1 hour before the booking starts for a full 100% refund. Please refer to our Refund Policy page for more granular details.

Instantly. You'll receive an immediate in-app confirmation screen, followed by an SMS and email receipt with your booking ID.

If you arrive and experience any issues, please contact our support team immediately via the app or website and we will resolve the issue or route you to an alternative spot.

No. All payments are processed securely online (UPI, Cards, Wallets) to guarantee your spot, streamline your experience, and eliminate the need to negotiate with on-site attendants.

Download our app, sign up as a parking owner, submit the required documentation and details for your space, and our team will get you verified within 24–48 hours.

It's automatic. Payments are batched and settled weekly directly to your linked bank account via our secure payment gateway partner, Razorpay.

It's highly discouraged as it breaks customer trust. Repeated host cancellations may result in severe algorithmic penalties or temporary account suspension.

Report the issue immediately via the app using photo evidence. We have a dedicated dispute resolution and safety team assigned to assist hosts directly.

Simply tap 'Forgot Password' on the mobile login screen to generate a secure reset link to your registered email address.

Make sure you have the latest updated version from the Play Store or App Store. Try reinstalling the application, or contact our technical support directly.

Yes, absolutely. We use industry-standard end-to-end encryption for all data and payments. We never sell or share your personal data without your explicit consent.

Once a refund is systematically approved, it is processed automatically and usually reflects in your original payment method within 3–5 business days.

Double charges are rare but usually drop automatically. If they persist, contact support immediately with your booking ID and we will manually reverse the duplicate charge.

No. All applicable taxes, platform fees, and parking rates are clearly calculated and shown to you upfront on the checkout screen before you hit confirm.